At eEuroparts.com, we understand that when your car needs a part, especially when you’re dealing with issues indicated by OBD2 codes, you need it fast. While we currently focus on serving customers within the United States, our commitment is to provide a seamless and efficient shipping experience to get you back on the road as quickly as possible. Although international orders are not currently processed, for our US customers, we offer fast, reliable, and trackable shipping services for every single order.
Understanding Shipping Weight
To ensure accuracy in shipping costs, eEuroparts.com meticulously weighs every part, both by the manufacturer and in-house. When you add items to your shopping cart, our system calculates the total weight of your order. This total weight, along with the item subtotal and shipping cost, is clearly displayed under the Order Total header in your cart. We want you to have full transparency, so you’ll see the item subtotal, shipping cost, and the total weight of your order right there. While most items are weighed by their gross weight, larger items might also be assigned a dimensional weight to account for the space they occupy during shipping.
Expected Ship Date and Timelines
We know time is of the essence. Our shipping estimates are provided in business days, excluding weekends and major US holidays such as New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas, and New Year’s Eve. The estimated ship date is clearly communicated throughout your ordering process – as you add items to your cart, in the shopping cart itself, during checkout, and in your order confirmation emails. While we frequently exceed our estimated shipping times, occasional delays can occur. For in-stock parts, orders placed before 2 PM EDT Monday through Friday typically ship on the same business day. Orders for in-stock parts placed after 2 PM EDT, or on weekends, will generally ship the next business day. Please note that some exceptions to the 2 PM cutoff may apply.
Our Shipping Carriers
To provide reliable and efficient delivery, eEuroparts.com utilizes trusted shipping carriers:
- FedEx Standard Shipping: Primarily used for orders weighing over 1 lb, ensuring secure and trackable delivery for heavier items.
- USPS First Class Mail: Typically used for lighter orders, under 1 lb, offering a cost-effective solution for smaller parts.
Estimated Delivery Times to Your Location
Delivery times are estimates that depend on your location within the US and the carrier used. Our priority is to dispatch every order as quickly as possible from our warehouse. For a more precise delivery timeframe, please use our shipping calculator, which will provide an accurate estimate based on your specific location and order details.
Stock Levels Explained
eEuroparts.com provides clear stock designations for every item on our website, ensuring you know the availability of the parts you need. These designations are consistently displayed on search result pages, item detail pages, and in your shopping cart, always located beneath the SKU for easy visibility.
- In Stock: Indicates that the item is currently available at one of our distribution centers and ready for immediate shipment.
- Available: These items are available and are likely to ship within two business days. The specific lead-time for each “Available” item is displayed for your information.
- Back-ordered: These are items that are typically in stock but are currently back-ordered from our suppliers. In most cases, we temporarily stop taking new orders for back-ordered items until our warehouse receives new stock. To receive a notification when a back-ordered part becomes available again, simply sign in to your eEuroparts.com account and add the item to a “My Project.” You will automatically receive an email notification as soon as the part is back in stock and ready for purchase, helping you address issues like those related to an Obd2 Code P0137 as soon as possible.
- No Longer Available: Items marked “No Longer Available” (NLA) are displayed for informational purposes, primarily for customers who may have purchased them previously. If you see this message, it means we do not currently have a replacement for this particular item. If a replacement were available, you would be automatically redirected to the substitute product.
Shipping to PO Boxes
For customers using PO Box shipping addresses, we will attempt to use USPS whenever feasible. However, please be aware that some larger items exceed USPS size and weight limits. If any items in your order are too large for PO Box delivery, they will be cancelled from your order. In such cases, you will receive an email notification about the cancellation. Alternatively, we may contact you via email to request an alternative deliverable address.
Orders Held for Security Screening
To protect our customers and eEuroparts.com from fraud, we may, at any time and without prior notification, decide to hold orders for additional security screening. If your order is selected for security screening, you will be notified during checkout, via email, or directly by a member of our customer service team. They will guide you through any necessary identity verification steps to ensure the security of your transaction. This measure helps us maintain a safe and trustworthy environment for all our customers, ensuring that when you order parts to resolve issues like an OBD2 code P0137, your transaction is secure.
