weBoost is proud to offer a comprehensive 2-year manufacturer’s warranty on all of our vehicle and residential cell signal boosters. This robust warranty underscores our commitment to quality and customer satisfaction, ensuring that your investment in improving your Signal Of Car performance is protected. For a full two years from the date of purchase, we warrant these products against any defects in workmanship or materials.
To take advantage of this warranty, simply return your weBoost kit to us along with your dated proof of purchase. Customers are responsible for the cost of return shipping. Upon receipt, we will diligently assess the returned kit. Should we identify any defective parts covered under the warranty, we will replace them and cover the cost of shipping the repaired or replaced product back to you, provided you are located within the continental U.S. This hassle-free process is designed to get your signal of car boosted again as quickly as possible.
It’s important to understand the specifics of our warranty. Please note that the manufacturer’s warranty does not cover damage to signal boosters or kits that we determine has been caused by customer misuse or improper handling. Specifically, failure to use a surge-protected AC power strip with a minimum rating of 1,000 joules will invalidate your warranty. After the initial 90-day period following purchase, we reserve the right to replace products with refurbished units. These refurbished products are rigorously tested and fully recertified to meet our original product specifications, ensuring continued reliable signal of car enhancement.
Finally, to ensure the validity of your weBoost warranty and to receive warranty services, it is essential that products are purchased from an authorized Wilson Electronics dealer. Warranty services are exclusively performed on products accompanied by a valid receipt or proof of purchase from an authorized dealer. Purchases made from unauthorized dealers, or products where the original factory serial number has been removed or altered, will unfortunately render the Wilson Electronics warranty invalid. If you have any questions or need to initiate a warranty claim, please contact our dedicated Customer Support team, and one of our representatives will gladly guide you through the process to restore your optimal signal of car.
