Navigating university processes can sometimes feel like hitting a roadblock. That’s why MT One Stop offers a convenient virtual Stop Counter, designed to provide you with immediate access to Enrollment Coordinators, all from the comfort of your location. This service is especially beneficial for online students and those with busy schedules who find it difficult to visit the campus during regular hours.
Connect with Enrollment Experts at Our Virtual Stop Counter
Imagine having a dedicated stop counter for all your enrollment questions, accessible right through your computer. The MT One Stop virtual counter makes this a reality. We provide a Zoom-based service where you can speak directly with our knowledgeable Enrollment Coordinators. Think of it as your quick stop counter for resolving queries and getting the support you need.
This virtual service is available Monday through Friday, from 9:00 am to 4:00 pm. Whether you have questions about registration, financial aid, or general student services, our virtual stop counter is ready to assist you.
How to Access the Virtual Stop Counter
Joining our virtual stop counter is straightforward:
- Simply click on the designated Zoom link provided below.
- You will be placed in a virtual waiting room.
- An Enrollment Coordinator will assist you in the order you joined.
Please be aware that while you are in the waiting room, you will not be able to see the queue length or estimated wait time. However, to keep you informed, we will periodically post updates in the Zoom chat regarding the number of individuals currently waiting. This will allow you to decide whether to continue waiting, return at another time, or reach out to us via email.
Alternative Support Options: Email and Document Submission
For less urgent inquiries, you can always email the MT One Stop team directly at [[email protected]](mailto:[email protected]). We strive to respond to all emails within one business day.
Need to submit documents? Our convenient Dropbox option is available 24/7. You can securely upload your documents through our online portal using your Pipeline username and password: Submit Documents via Dropbox.
Prepare for Your Virtual Stop Counter Visit
To ensure a smooth and efficient virtual stop counter experience, please have your Student Privacy PIN ready before joining the Zoom session. If you are unsure how to locate or set up your PIN, a helpful video tutorial is available here: Student Privacy PIN Tutorial.
If a parent or guardian will be joining you at the virtual stop counter, we highly recommend adding them as a Partner in Education (PIE) in your Pipeline account. This allows us to discuss your student record with your designated partner in accordance with privacy regulations. Adding a Partner in Education is a quick and easy process:
- Log in to PipelineMT.
- Click on the “Registration & Student Records” link.
- Select “Partners in Education (PIE) and Student Privacy” link within the “Academic Records” box.
- Click on “Add/Update/Remove my Partners in Education or Student Privacy Pin” to set up your PIN and add your partners. You will need to provide your name and email, assign yourself a PIN, and provide the Partner’s name and email, and assign them a PIN as well.
Connect to the Virtual Stop Counter Now
Ready to connect with an Enrollment Coordinator? Click the link below to access the virtual stop counter via Zoom:
